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Ordering • Proofs • Samples

At PromotionalProductsOnline.com you can order the way that suits you best.

We accept all major credit cards, and we do accept pre-approved purchase orders. Orders can be placed online, via phone, and via email. Customer service representatives are available by calling 877-238-3004 between 9:30 AM and 7:00 PM EST, Monday through Friday.


Online ordering

Secure online ordering is available for most of our items, with the exceptions being some 100% custom products which due to their more complex nature, such as die cast products, must be ordered via phone or email in order to communicate your projects details and requirements. We provide design proofs for all projects free of charge with unlimited revisions.



Phone ordering @ 877.238.3004

Customer Service Representatives are available between 9:30 am and 7:00 pm Eastern Time, Monday through Friday, at 877-238-3004 to assist with your order. If you have a graphic for customizing, you can email it to Orders@PromotionalProductsOnline.com, or your Customer Service Representative's direct email address that they will provide to you. Your representative will be your dedicated single point of contact and is always available to assist you with consultation, suggestions and to answer questions you may have.



E-mail ordering

Email Orders@PromotionalProductsOnline.com, being sure to include item number, color, quantity, imprint information and / or any other information that is required on the respective products' detail page. If you have a graphics file / logo, please include it in your email. We will respond to you same day, usually within the hour, to confirm your order has been received, with a proof for your review and payment details for your final approval.


We are here to assist!
Please call 
M-F 9:30AM – 7PM EST

Proofs provided for each and every order

At PromotionalProductsOnline.com, we provide an eProof to every customer, for every order, for review and confirmation of imprint / design or logo files, or changes to be made prior to production. And, there are no costs for changes; we want your items to look just as perfect as you want them to look. eProofs are generally provided within 24 hours of placing an order, if not same day.

If you wish to order but want to see an eProof at the time of ordering, simply call 877-238-3004 to discuss your desired product and email us your instructions. Or, email  Orders@PromotionalProductsOnline.com with the product number, qty, color, and logo and file for imprinting, if you will be using one. We will email you back a custom, secure link made just for your specific order with your item details pre-entered for you, including a proof for your approval, quantity, color, price and ship date. If you approve, you'll simply enter your billing and shipping information and submit the secure form to complete your order. You can even leave us a message if you wish. If something needs to be changed, you can also let us know and we'll make any needed changes and revise and resend the order page for you.


And, we understand sometimes you want to see and touch before you purchase. That's why we are happy to provide samples free of charge*




Request the product you would like by email at samples@promotionalproductsonline.com

Please include your FedEx or UPS account number for shipping.



Indicate the quantity of product you would be ultimately be interested in and your timeframe.




Please allow 5-10 business days for delivery.


*PromotionalProductsOnline.com may exclude products from offer at it's sole discretion based on price, availability or other factors. For customer service assistance, please call 877.238.3004, M–F, 9:30AM–7PM EST.