Tax-Exempt Orders

If your organization is exempt from sales tax, we can process your orders tax-free once we have your documentation on file.

Who Qualifies?

Tax exemption varies by state, but typically includes:

• Nonprofit organizations (501(c)(3) and others)
• Schools and universities
• Government agencies (local, state, federal)
• Churches and religious organizations
• Resellers with valid resale certificates

What You'll Need

To set up your tax-exempt account, provide one of the following:

• Resale certificate – for businesses purchasing for resale
• State exemption certificate – issued by your state's tax authority
• IRS determination letter – for 501(c)(3) nonprofits
• Government purchase documentation – for agency orders

Documentation must be valid for the state(s) where we're shipping your order.

How to Submit

1. Email your exemption certificate to orders@promotionalproductsonline.com
2. Include your organization name and contact information
3. We'll confirm receipt and add the exemption to your account

Processing typically takes 1 business day.

After You're Approved

Once your documentation is on file, all future orders ship tax-free. Just place your order as usual—no need to resubmit paperwork each time.

Multi-State Shipping?

If you ship to multiple states, you'll need valid exemption documentation for each state. Contact us if you have questions about specific state requirements.

Questions?

Contact us – we'll help you get set up.