Terms of Service
Last Updated: January 2026
Agreement to These Terms
By using this website, you agree to these Terms of Service and to follow all applicable laws and regulations. If you do not agree, please do not use our site or services.
Using Our Services
Promotional Products Online offers custom and stock promotional products for businesses, organizations, and individuals. We ask that you use our services responsibly and only for lawful purposes.
Product Information
We aim to provide clear and accurate product information, including descriptions, images, pricing, and availability. Please note:
- Colors may vary slightly due to screen settings and production processes
- Product specifications may change without notice
- Availability is not guaranteed until an order is accepted
Orders and Acceptance
All orders are subject to acceptance by Promotional Products Online. In rare cases, we may need to refuse or cancel an order due to product availability issues, pricing errors, or suspected fraud. If this happens, we will contact you promptly.
Custom Products and Artwork
Many of our products are custom-made. Once production begins, custom orders cannot be changed or canceled. By placing a custom order, you confirm that:
- You have provided accurate artwork, specifications, and instructions
- You have carefully reviewed and approved all proofs before production
- You own or have permission to use any logos, trademarks, or images submitted
We are not responsible for errors that were approved in final proofs.
Pricing and Payment
All prices are listed in U.S. dollars unless otherwise noted and may change without notice. Payment is required before production or shipment unless we have agreed otherwise in writing.
Your Responsibilities
You agree to use our services in a way that does not infringe on the rights of others or violate any laws. If you submit artwork or content that infringes on third-party rights or violates applicable laws, you are responsible for any resulting claims or costs.
Limitation of Liability
We do our best to provide reliable products and services. However, to the extent permitted by law, Promotional Products Online is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Governing Law
These Terms of Service are governed by the laws of the state in which Promotional Products Online operates, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will update the date at the top of this page. Continued use of the site means you accept the updated terms.
Questions
If you have questions about these Terms of Service, please contact us. We’re happy to help.